Our Team

The Art of Hospitality begins with our people.

Pete Shaheen, President

Pete has been the president of HORIZONS since we opened our doors in 1996. Under his direction, HORIZONS built its reputation as the region’s top destination for distinguished events – through our industry expertise, creativity, flawless attention to detail and superb hospitality.

As the architect of the Art of Hospitality, which is infused in every aspect of how we do business, Pete models humility, honesty, empathy and a dedication to providing our guests with a personalized event experience that exceeds their highest expectations. His leadership and example form the cornerstone of our company’s success.

Kiron Choudhri, Executive Vice President

Kiron absolutely loves her job and it shows. Since joining HORIZONS in 2003, Kiron’s genuine passion and enthusiasm for each and every event she plans shine through her work – from her trademark meticulous detail to the thoughtful, personal touches that make each guest feel truly special. No matter the occasion, Kiron is at least one step ahead, managing every aspect of corporate and social events calmly and skillfully, earning numerous accolades from her clients and even lifelong friendships with many of them.

The following testimonial speaks volumes: “Kiron, you are a Godsend! How can we ever repay you for the time and sacrifices you made in order to make our day a dream come true? You went above and beyond our expectations, helping me in any way you could to give me ease of mind throughout the entire process. Thank you for the endless memories you have created for us!”

Charlie DiMercurio, Director of Business Operations

Hospitality comes naturally to Charlie, the always-smiling face of HORIZONS and the “glue” connecting all of our departments, from front of house to the culinary team to sales and customer service and all points between. Since joining our team in 2008, Charlie has overseen the entire scope of the HORIZONS organization, leveraging decades of diverse business experience and an entrepreneurial spirit to make sure our operation runs like clockwork, for impeccable execution when it’s “go time” for events of all sizes and levels of complexity.

Charlie finds great joy in being part of bringing people’s events to life and seeing the awe and delight on the faces of our clients and their guests. He is continually “stepping up” delivery of the Art of Hospitality, saying he usually walks 10-15 miles a day when he’s running an event at HORIZONS or a catered affair at the Temple Theatre. Whatever the occasion, Charlie’s goal is to make our guests feel they’re at home – relaxed, welcome and cherished.

Joan Chase, Director of Administration

Joan (pronounced “Jo-ANN”) is a warm, friendly presence at HORIZONS who lives and breathes the Art of Hospitality every day in every interaction. She exudes efficiency and order as the ever-present organizational wizard working behind the scenes to make sure each and every detail for our clients is covered. Since joining the HORIZONS team in 1998, Joan’s role has evolved along with our organization. She deftly manages all aspects of our business office, from greeting visitors and fielding inquiries from the community to overseeing inventory and accounting, plus myriad human resources functions.

Whether it’s a client, vendor, a fellow business or a new employee, Joan does everything she can to make them feel appreciated and comfortable and enjoy being at HORIZONS. And she loves being part of the HORIZONS family, enjoys the diversity each day brings and treasures the memories of the people she’s met along the way.

Mark Wilson, Executive Chef

Nothing brings people together like good food, and “good” food is an understatement when it comes to the creations of Chef Mark, the visionary behind the taste bud-tingling, award-winning cuisine that has marked HORIZONS events since 1996. HORIZONS owes its reputation for gorgeous gourmet food, artfully presented and graciously served, to our executive chef. He has mastered the art of creating diverse menus featuring elegant dishes from all over the world, which embody his passion for food and love for his profession.

Not only does Chef Mark wow our guests with his culinary gifts, but he and his in-house and off-site catering teams are experts at designing unforgettable, exceptional dining experiences that delight all of the senses.

Mike Speed, Chef

A key senior member of our kitchen crew, Chef Mike has brought exceptional culinary skills and an artist’s eye and attention to delicious detail to every HORIZONS event since joining our team in 1996. His passion for inventive cooking and bold flavors comes through in each meal he prepares, and his creative and palate-pleasing presentations are legendary, earning the highest praise from our clients.

Chef Mike enjoys exploring innovative techniques and unexpected ingredients to serve up the memorable cuisine our clients have come to expect from HORIZONS for occasions of all types and sizes – whether a spectacular wedding, a soirée for 60 or a themed corporate banquet for 2,000.

Rick Mendoza, Audio-Visual Manager

Rick has been with HORIZONS since 2010, providing our guests with state-of-the-art audio-visual and digital solutions for their events, meetings and presentations. His extensive knowledge of web streaming, video conferencing and live broadcast services enable him and his team to recommend the right blend of audio-visual solutions to ensure the experience is top-notch, whether it’s a robust multi-platform presentation to 1,000 attendees or a simple meeting for five people.

Rick is a true professional who harnesses his expertise, positive attitude, and boundless energy and creativity to make every event the best it can be.


Steve Coleman, Senior Banquet Manager

With more than 35 years of food service management experience, Steve still recalls one of his earliest HORIZONS memories working at an off-site catering event in 2014, where he was amazed at the teamwork he witnessed and myriad details that were seamlessly coordinated behind the scenes. He knew then that he had joined a company that was all about hospitality. And hundreds of events later, he remains a driving force in helping new team members learn and share the Art of Hospitality with every guest interaction.

Steve sees his role as senior banquet manager as much more, pointing out that he doesn’t just manage events, he helps to fulfill our clients’ dreams and exceed their expectations. Steve assists wherever he’s needed – from hiring and training wait staff, to housekeeping to floral and décor. It’s all about the team, he says – and synchronizing our efforts (behind the scenes – just like that first off-site event he witnessed) to make it look effortless to our guests. Steve is the cheerful liaison between the event coordinator, the chef and service staff, orchestrating every element of the event to ensure presentation and delivery are flawless, guests are made to feel like royalty – and the event host is able to simply enjoy and not worry about a thing.


Karen Wager, Senior Banquet Manager

When Karen joined the HORIZONS team in 1996, she was already a seasoned and sought-after hospitality professional. Since that time, she has delivered exceptional service to thousands of our guests and trained generations of servers, bartenders and others throughout our organization. Karen will tell you her instincts lie in family-friendly food service and claims “elegant” methods were new to her more than 25 years ago. But with her warm, yet straightforward and efficient approach, Karen exemplifies elegance in the truest meaning of the word. Not only does she have an innate ability to quickly scan a room and know immediately what it needs, as a family-owned business, we are delighted that her influence on our culture here at HORIZONS is a clear demonstration that elegant and family-friendly are not mutually exclusive.

Karen says she practices the Art of Hospitality by treating each person who walks through our doors as if they are a guest in her own home – guests who very quickly become family. She also appreciates the wide range of cultures and experiences she’s been exposed to during her time at HORIZONS and embraces every opportunity to continually learn and improve her own skills and make each family celebration, business and community event she manages better than the last.

EMPLOYMENT

Our goal as a company is to stay at the forefront of our industry by creating a unique workplace where employees have opportunities to develop themselves and their careers, while giving our customers the best possible service.

Service is personalized, attentive and very customer-oriented. We cater to all types of clients, from families to business executives, and pride ourselves on dependability and our talent for exceeding clients’ expectations.

If you’d like to apply for a position with HORIZONS, please download an application, print it out and email (hr@horizonscenter.com), fax (989.799.4188) or mail it to us at your convenience.

>>> Download HORIZONS Employment Application