COVID-19 Refund Policy & Updates
All deposits will be totally refundable or applied to a future date should the State Mandated COVID -19 restrictions prohibit us to host the event.
Providing a safe environment for our clients, guests and employees is our top priority. We are continually updating our best practices to provide and maintain a safe and healthy facility. HORIZONS continues to follow the precautionary guidelines of the CDC and other public health organizations, which include:
- Increased signage outlining advisable precautions
(e.g. frequent handwashing, safety recommendations, etc.)
- Regular cleaning of high touch, and high traffic areas such as entry ways, door handles with CDC recommended products
- Regular cleaning and sanitizing of facility public spaces and restrooms.
- Adding hand sanitizer stations at various locations throughout the facility.
If you are booked with us and have any questions or concerns regarding your upcoming event, please contact your Event Coordinator. We are here to help! Call our main office at 989-799-4122.
We are grateful from the bottom of our hearts for the opportunity to serve you. We appreciate your understanding, loyalty and trust during this uncertain time.